Welcome to GenStudio. Your privacy is critically important to us. GenStudio is a paid creative service designed to help content creators make images, videos, and related assets. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our service.
1. Information We Collect
We collect information that you provide directly to us, as well as data generated during your use of the service:
Account Information: When you sign in via Google, we receive account identifiers such as your name, email address, profile picture URL, and Firebase user ID.
Creative Inputs: We process prompts, source images, keyframes, and other files you submit to generate requested outputs.
Generated Outputs: We temporarily make generated images and videos available to your authenticated account so you can preview and download them.
Task Metadata: We store account-scoped task records such as task type, status, progress, timestamps, prompts, and related settings so the application can show your recent generation history.
Billing Information: If paid plans or credits are enabled, billing is processed by Stripe or another payment processor. We do not store your full credit card number on our servers.
Technical Data: We may collect your IP address, browser type, and device information for security and performance monitoring.
2. How We Use Your Information
We use the collected data for the following purposes:
To provide and maintain the GenStudio platform.
To process the specific image and video generation tasks you request.
To make generated outputs available for download for a limited time.
To process subscription or credit payments and manage your account.
To provide customer support and respond to your requests.
To monitor the usage of our service and detect, prevent, and address service issues.
To comply with legal obligations.
We do not sell your creative content. We do not use private user uploads or generated outputs to train models unless we ask for and receive separate permission.
3. Data Storage and Security
GenStudio separates account metadata from creative files:
Authentication and Metadata: Google Firebase is used for authentication, account identity, task status, and related metadata.
Creative Files: Uploaded files and generated outputs are temporarily stored on private storage attached to our private processing servers so we can complete your generation request and provide the result for download.
No Permanent Firebase File Storage: Creative files and generated outputs are not intended to be permanently stored in Firebase. Firebase is used primarily for authentication, app state, task metadata, and security rules.
We implement security measures designed to protect user accounts and content, including Google OAuth authentication, Firebase ID token verification, account-scoped task access, server-side ownership checks, restricted database rules, and encrypted transport where supported.
Generated assets are temporary. Please sign in and download any results you want to keep before the applicable retention period expires. After the retention window, temporary files may be deleted from our private server storage.
4. Third-Party Services
We work with trusted third-party providers to deliver our service:
Google Cloud & Firebase: For authentication, account identity, task metadata, database rules, and related application infrastructure.
Private Processing: Uploaded creative files and prompts may be processed by private servers to create your requested results.
Stripe or Payment Processors: To securely handle subscription billing, credit purchases, fraud prevention, tax, receipts, and payment records.
These providers have their own privacy policies governing how they handle your data.
5. Retention and Downloads
Generated assets are available for a limited time based on your plan, operational requirements, and storage capacity. Once the retention period expires, temporary uploads and outputs may be deleted and may not be recoverable.
You are responsible for downloading outputs that you want to keep.
Task metadata may remain in your account history after temporary files are deleted.
Some limited records may be retained where required for billing, security, fraud prevention, legal compliance, dispute resolution, or service integrity.
6. Public Sharing and Gallery Use
Your creative content is private to your authenticated account unless you choose to share it, download it and publish it elsewhere, or submit it for public gallery or promotional use. We will not intentionally use private uploads or generated outputs in public marketing materials without permission.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access: You can view your account details and creative history within the app.
Download: You can download generated outputs while they remain available in your account.
Deletion: You can request that we delete your account-related data. We provide a direct "Data Deletion Request" feature in the user profile settings.
Opt-out: You can manage marketing preferences if marketing communications are offered.
8. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us via our support channels within the application.