Account and Data Deletion
Last updated: August 4, 2026
How to Request Deletion
GenStudio users can request account-related data deletion from inside the app or by contacting GenStudio from outside the app.
- Sign in to GenStudio using the Google account connected to your GenStudio account.
- Open Account or Profile settings.
- Select the data deletion request option.
- Submit the request. We will review and process deletion requests within 30 days.
If you cannot access the app, send a deletion request to privacy@created.link from the email address connected to your GenStudio account. Include "GenStudio account deletion request" in the subject. We may ask for additional information only to verify account ownership.
Data Deleted
When a deletion request is processed, we delete or de-identify account-related data associated with your GenStudio account where technically and legally possible, including:
- Account profile data connected to your GenStudio user ID.
- Generated task history and metadata that is no longer required to operate the service.
- Uploaded files and generated outputs that remain in active GenStudio storage.
- Notification tokens associated with the account.
- Reward, coupon, and non-essential credit metadata that is no longer needed for billing, fraud prevention, or legal records.
Data That May Be Retained
Some limited records may be retained where required for billing, security, fraud prevention, abuse prevention, legal compliance, dispute resolution, tax, accounting, chargebacks, refund handling, or service integrity. Temporary creative files may also already have expired before the request is processed.
Deleting a GenStudio account does not automatically delete records held independently by Google, Google Play, Stripe, your bank, app stores, email providers, or other third-party services. You may need to contact those providers directly for their separate records.
Processing Time
We aim to acknowledge deletion requests within 7 days and complete verified deletion requests within 30 days, unless a longer period is required by law, security review, billing dispute, fraud investigation, or technical constraints.
Related Policies
For more information, read the Privacy Policy, Terms of Service, and Commercial Disclosure.